PRIVACY POLICY

Welcome to Piece of Cake Clean! We are committed to protecting your privacy and ensuring that your personal information remains secure. This privacy policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and business operations.

 

1. Information We Collect

1.1 Personal Information: We may collect personally identifiable information (PII) such as your name, address, email address, phone number, and other details when you fill out forms on our website, schedule appointments, or communicate with us via email or phone.

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1.2 Payment Information: If you make a payment for our services, we may collect payment-related information, such as credit card details or other payment methods. However, we do not store any payment information on our servers; it is processed securely through third-party payment processors.

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1.3 Website Usage Data: Our website may automatically collect non-personal information, such as your IP address, browser type, operating system, referring URLs, and pages visited. We use this data to improve our website's functionality and user experience.

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2. How We Use Your Information

2.1 Service Provision: We use your personal information to provide and improve our pressure washing services. This includes scheduling appointments, sending confirmations and reminders, and delivering exceptional customer support.

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2.2 Marketing and Communication: With your consent, we may send you promotional emails or contact you regarding special offers, updates, and new services. You can opt-out of these communications at any time.

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2.3 Legal Requirements: We may use and disclose your information when required by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or investigate potential violations related to our services.

 

3. Information Sharing and Disclosure

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3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business. These providers are obligated to protect your information and may only use it for specific purposes related to our services.

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3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will ensure that the recipient adheres to this privacy policy.

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4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Choices

5.1 Access and Update: You have the right to access, update, or delete your personal information held by us. If you wish to make changes to your data, please contact us using the information provided in Section 7.

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5.2 Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions included in our emails or by contacting us directly.

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6. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such data.

 

7. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: pieceofcakeclean@gmail.com

Phone: 469-305-1044

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Last updated: 7/28/2023